Communication Conduct Rules
BandsAgent is built for professional talent agents, artist managers, and working musicians. To protect artists from solicitation abuse and maintain a premium, trustworthy booking exchange, all account holders must strictly adhere to the following mandatory conduct requirements.
No Mass-Spamming of Booking Requests
Agents and talent buyers are strictly prohibited from broadcasting generic, non-specific, or automated booking spam across artist rosters. Every booking inquiry and gig call must be tailored, stating legitimate venue information, performance dates, and realistic financial parameters.
- Automated Rate Limits: Unverified accounts are limited to a maximum of 10 booking inquiries per 24 hours. Verified Agent accounts are limited to 50 customized booking solicitations per day.
- Template Blasting: Sending copy-paste generic inquiries to more than 5 distinct bands within 60 minutes triggers an automated temporary communication freeze pending audit.
- Scraping & Bots: Scraping email addresses or contact forms using automated headless scripts is strictly banned and monitored via our observability firewall.
Zero Tolerance for Harassment or Unprofessional Conduct
BandsAgent maintains an uncompromising zero-tolerance policy against intimidation, abusive language, predatory contracting, discrimination, or non-consensual solicitation.
- Respectful Negotiation: All communications between agents and artists regarding riders, compensation, set times, and billing order must remain strictly civil and professional.
- Predatory Terms: Submitting offers with deceptive clauses (e.g. undisclosed pay-to-play fees, unauthorized merchandising clawbacks, or retroactive deductions) is strictly prohibited.
- Doxxing & Retaliation: Publishing private negotiation details, direct phone numbers, or private management emails without written authorization is strictly grounds for instant expulsion.
Strict Adherence to Platform-Mediated Payments (Anti-Fee Dodging)
BandsAgent maintains an escrow and digital contracting infrastructure that guarantees artist compensation and holds venue deposits. Attempting to circumvent platform-mediated payments to dodge booking fees or escrow protections is strictly prohibited.
- Prohibited Actions: Soliciting artists to take payments "off-platform" via paper checks, unrecorded wire transfers, or third-party peer-to-peer cash apps for deals originated on BandsAgent.
- Escrow Guarantee: Performance guarantees must be deposited into the BandsAgent Stripe escrow at least 72 hours before the performance date. Funds are released directly to the artist's bank account upon show completion confirmation.
- Fee Structure Integrity: Platform booking fees fund identity verification, contract enforcement, and payment dispute mediation. Circumvention deprives both parties of insurance and dispute protection.
Standardized B2B Booking Contract Framework
All formal gig invitations sent through BandsAgent automatically generate our standardized digital contract incorporating the following mandatory clauses:
- Performance Specs: Date, show time, set duration (min. 45 mins), stage size, and sound engineer requirements.
- Financial Terms: Guaranteed flat fee, percentage of door/ticket gross (if applicable), and catering/travel buyouts.
- Escrow Schedule: 50% deposit upon contract signature; remaining 50% held in escrow and released post-performance.
- Force Majeure Rider: Neither party is liable for failure of performance caused by acts of God, epidemic, government shutdown, or catastrophic venue failure. Escrow deposits return to the talent buyer minus non-refundable artist travel expenses incurred.
Reporting Violations & Dispute Escalation
If you encounter spam, abusive messages, or off-platform payment solicitations:
- Use the "Report to Compliance" action directly on any message, post, or contract offer.
- Email urgent reports with screenshots to compliance@bandsagent.com.
- The BandsAgent Legal & Compliance team reviews all flagged transmissions within 4 business hours. Verified bad actors are permanently suspended.